New blog article 🤓 Supply Chain Collaboration: Regain Control over your Electronics

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New blog article 🤓 Supply Chain Collaboration: Regain Control over your Electronics

New blog article 🤓 Supply Chain Collaboration: Regain Control over your Electronics

Boost win rates and relationships

Enable your customers to submit RfQs, manage project changes and receive status updates and inventory overviews all via a self-service collaboration portal. Enhance customer satisfaction and loyalty by delivering desired information swiftly.

ENABLE

Empower customers to manage their requests independently

Provide customers with the option of a self-service portal, where they can submit RfQs, manage orders, view their inventory as well as request project changes. Empower them to clean their BOMs themselves, reducing the need for back-and-forth communication while facilitating faster, more efficient project initiation.

Self-service upload of design data and other relevant files

Dedicated workflows for change requests

customer self-service portal
customer self-service portal
customer self-service portal
real-time collaboration
real-time collaboration
real-time collaboration

STREAMLINE

Provide real-time collaboration opportunities

Add comments to your projects and trigger notifications for collaborators to communicate efficiently and shorten or avoid response delays. Track all changes made throughout the progression of a project with our comprehensive audit trail.

Commenting with user tagging

Audit trail with all changes made to a project

Notifications for your customers for important events

MODERNISE

Offer a secure, digital and personalised way to collaborate

Make your communication and file exchange more secure than unencrypted email. Our customer portal encrypts all data in-transit and at-rest and is ISO 27001 certified. Adapt the look-and-feel to your company’s design, including your logo and your own URL.

ISO 27001 certification

Your custom branding for the whole portal

secure digital personalised working
secure digital personalised working
secure digital personalised working

Case study

BMK digitizes the workflow with its customers for its express prototype service

“With Luminovo, we managed to digitize our external communication with our prototyping customers and to connect and automate our internal processes. This allows us to generate quotes for prototypes faster and to work together with our customers on a whole different level.”

Problem

BMK worked on various digitalization topics with the aim of merging previously separate parts of the quotation process into an efficient workflow, specifically focusing on integrating and improving technical communication with its customers.

Solution

Together, BMK and Luminovo have developed an interactive online portal for prototype quotes that gives BMK customers transparency into the availability and manufacturability of their designs. It enables them to resolve issues in real-time and without long feedback loops. This increases the quality of customer data and significantly shortens the time for prototyping quotes.

BMK digitizes the workflow with its customers for its express prototype service

“With Luminovo, we managed to digitize our external communication with our prototyping customers and to connect and automate our internal processes. This allows us to generate quotes for prototypes faster and to work together with our customers on a whole different level.”

Problem

BMK worked on various digitalization topics with the aim of merging previously separate parts of the quotation process into an efficient workflow, specifically focusing on integrating and improving technical communication with its customers.

Solution

Together, BMK and Luminovo have developed an interactive online portal for prototype quotes that gives BMK customers transparency into the availability and manufacturability of their designs. It enables them to resolve issues in real-time and without long feedback loops. This increases the quality of customer data and significantly shortens the time for prototyping quotes.

BMK digitizes the workflow with its customers for its express prototype service

“With Luminovo, we managed to digitize our external communication with our prototyping customers and to connect and automate our internal processes. This allows us to generate quotes for prototypes faster and to work together with our customers on a whole different level.”

Problem

BMK worked on various digitalization topics with the aim of merging previously separate parts of the quotation process into an efficient workflow, specifically focusing on integrating and improving technical communication with its customers.

Solution

Together, BMK and Luminovo have developed an interactive online portal for prototype quotes that gives BMK customers transparency into the availability and manufacturability of their designs. It enables them to resolve issues in real-time and without long feedback loops. This increases the quality of customer data and significantly shortens the time for prototyping quotes.

Interested? Let's talk.

Ask us anything during a live software demo.
Or check out a 5-min video of the most relevant features before.

Interested? Let's talk.

Ask us anything during a live software demo.
Or check out a 5-min video of the most relevant features before.

Interested?
Let's talk.

Ask us anything during a live software demo.
Or check out a 5-min video of the most relevant features before.